Privacy Policy

Last updated: January 2026

At Ajada, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Personal and Contact Information

Name, email address, phone number, billing address, and shipping address.

Order and Transaction Information

Details related to purchases, returns, exchanges, payment confirmations, and order history.

Account and Communication Information

Information you provide when creating an account or contacting us for support.

Technical and Usage Information

IP address, browser type, device information, and interactions with our website collected through cookies and similar technologies.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Provide customer support and communicate with you

  • Manage accounts and transactions

  • Improve our products, services, and website experience

  • Prevent fraud and ensure secure transactions

  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only where necessary, including:

  • Payment processors

  • Shipping and fulfillment partners

  • Website hosting and analytics providers

  • Legal or regulatory authorities when required

All third parties are required to handle your information securely and only for the intended purpose.

Payment Processing

For payment transactions, we use Tap Payments as our payment service provider. Tap Payments processes payment related information in order to complete transactions securely and in accordance with applicable laws and payment network requirements.

Tap Payments may act as a data controller or data processor for payment information independently of Ajada. Ajada does not store or process full payment card details on its own servers.

To learn more about how Tap Payments collects, uses, and protects personal data, please review Tap Payments’ Privacy Policy at:

https://www.tap.company/privacy

Shopify Hosting

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products and services. Your information may be stored through Shopify’s data storage, databases, and applications.

Shopify uses secure servers protected by industry standard safeguards. To learn more about how Shopify handles personal data, please visit Shopify’s privacy policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve website functionality.

You may disable cookies through your browser settings, however some features of the website may not function properly as a result.

Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information. While no system is completely secure, we take reasonable steps to safeguard your data.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data

  • Withdraw consent for certain data processing activities

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our website is not intended for use by individuals under the age of eighteen. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including where our service providers are located. Where required, we implement appropriate safeguards to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@ajada.com