Terms & Conditions

Introduction

These Terms and Conditions govern your use of the Ajada website and the purchase of any products offered through it. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the website.

About Ajada

Ajada is a premium lifestyle and houseware brand offering carefully designed products intended to elevate everyday rituals.

Products and Descriptions

We make every effort to display product information, descriptions, and images as accurately as possible. However, slight variations in color, finish, or detail may occur due to screen settings or manufacturing tolerances.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

Pricing

All prices are listed in the applicable currency and include VAT where required by law, unless stated otherwise.

Ajada reserves the right to change prices at any time. Price changes will not affect orders that have already been confirmed.

Orders and Payment

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order. Acceptance occurs once the order is processed and dispatched.

We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity. If payment has already been processed, a refund will be issued where applicable.

Shipping

Shipping terms, delivery timeframes, and fees are outlined in our Shipping Policy, which forms part of these Terms and Conditions.

Returns and Exchanges

We want you to be fully satisfied with your Ajada purchase.

You may request a return or refund within fourteen (7) days of receiving your order, provided the product is unused, in its original condition, and returned in its original packaging.

Refunds will be processed to the original payment method used at checkout after the returned item has been inspected and approved.

Items that are damaged, defective, or incorrect upon delivery will be eligible for a full refund or replacement at no additional cost.

Certain items may be excluded from returns where clearly stated at the time of purchase, in accordance with applicable laws.

Intellectual Property

All content on this website including but not limited to text, images, videos, logos, product designs, and trademarks is the property of Ajada and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written consent from Ajada.

Use of Website

You agree not to misuse the website or engage in any activity that may disrupt or interfere with its operation. Unauthorized use of the website may give rise to legal action.

Limitation of Liability

To the maximum extent permitted by law, Ajada shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Warranties and Disclaimers

Products are provided as is and as available. Except where required by law, Ajada makes no warranties, express or implied, regarding product performance beyond what is explicitly stated.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Changes to These Terms

Ajada reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect once published on the website.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at
info@ajada.com